Retail Transition Process

Pre-Onboarding

Transitioning client accounts will be the bulk of the transition work. Preparing client information in advance can save a lot of headache.

Complete data collection for as much information as possible.

Client Date Template 

The only required information for bulk transition is first name, last name, and email. All other information will be required to be completed at the time of signing.

FINRA Onboarding

Rep agreement and background check authorization form sent via DocuSign.

• Send request to onboarding@oakwoodcapital.com to start initial process, if not previously discussed.

Review U4 on FINRA's portal - FinPro. 

Fingerprinting to be completed within 30 days of U4 registration. Instructions provided in compliance task.

Fingerprinting Instructions

Please complete your fingerprinting by selecting one of the approved vendors on FINRA's website.

If you are unsure which vender to use, PrintScan is a good option. Book an appointment and select 'FINRA Financial Industry'. Electronic Fingerprints can be done at many UPS stores.

Another good vendor to us is Fieldprint, using our broker-dealer code: FPOakwoodCapitalCP

Oakwood Capital Securities, Inc. CRD # is: 21000

Compliance Task

Complete several onboarding certifications via our compliance portal created by OCS - Orion Compliance.

Submit Pre-Approvals: Marketing material, OBA submissions, Company Website(s), etc. on Orion Compliance

Connect email domain and social media accounts through Smarsh. Note: Social media confirmation done on Orion Compliance. 

Smarsh Email Archiving

This step will need to be completed immediately after the U4 is submitted. 

Follow the instruction guide below. The right instruction guide for you will depend on who host your email (Microsoft or Google Workplace).

Microsoft Journaling Instructions

Google Workplace Journaling Instructions

Please reach out to onaboarding@oakwoodcapital.com for your unique journaling address.

Custodial Appointments

Complete updated contracting paperwork for each carrier. Click here to view contracting paperwork.

Appointments need to be completed before BD change carrier paperwork is submitted.

Appointment paperwork can be sent directly to the carriers as long as we receive copies.

Note: All OCS paperwork is required before BD change submission. 

Account Transitioning

All accounts must complete the following:

• OCS New Account Card - one per account
  • For Trust, Entities, or Estate Accounts please request specific Account Card
  • Standard Account Packets - Combined
  • Standard Account Card
• OCS Customer Agreement - one per client/household
• W9 - one per client (not required but best practice. May be required if AML flagged)
• Custodial Broker-Dealer Change Form (see step 7)
• Copy of Valid ID - drivers license, passport, etc
• Note: RBC accounts may require additional forms

For further instructions, please refer to the OCS Rep Form Checklist. 

Primary methods for obtaining documents:

• One-by-one during client appointments
• Bulk DocuSign

Upload 'Client Date Template' to pre-fill paperwork, requiring clients to fill in missing fields.

Bulk DocuSign typically works best with your own DocuSign account to track and resend documents as needed.

Oakwood Capital Securities, Inc. can provide a DocuSign account for a nominal cost with all document templates available.

Commission & Expense Tracking

Registered Rep would complete and send document template to OCS after registration to help with formatting and bulk DocuSign upload.